Answered By: Becky Patt Last Updated: Nov 29, 2016 Views: 1554
You should first clear your browser's history, close the browser, reopen browser and attempt to log in again. See below for browser-specific instructions on clearing history.
If you still cannot log in, it's likely because of a password issue. Unfortunately, password errors/issues are outside the DEC's purview. Please contact the Help Desk for password assistance.