Answered By: Becky Patt
Last Updated: Aug 22, 2014     Views: 14

It's important to first double-check the submission type that you have selected for the assignment in question. Unless you select "online submission", students will not see a "submit" button.

A browser issue is the most likely cause of this error. Google's Chrome is the recommended browser for Canvas, so a good first step is to ensure your students are using Canvas in Chrome.

Though Chrome automatically updates & enables Adobe Flash Player, it is wise to double-check that Flash is enabled.

If users are in Chrome with Flash enabled and the issue persists, we recommend deleting the browser's cookies, clearing cache and trying again.

If the issue persists, please contact the DEC.

Related Topics

Contact Us